Can you send me the master piece framed?
Off-course we will send you the framed master piece (only within India). But before that let me share an important information.
The price mentioned on our site is for unframed paintings. But if you want us to frame it and send it to you then we would require addition time (7-15 days) for this service. Moreover you will also be charged based on the size of the painting.
What are the delivery charges?
Delivery charge varies with each Seller. For Kala Central, Artists are our sellers. They, incur relatively higher shipping costs on low value items. In such cases, charging a nominal delivery charge helps them offset logistics costs.
But we try our best to give a free delivery for all the unframed paintings anywhere in India. For orders coming from outside India, we would charge an additional amount depending on the courier cost.
Why does the delivery date not correspond to the delivery timeline of X-Y business days?
It is possible that the Seller or our courier partners have a holiday between the day your placed your order and the date of delivery, which is based on the timelines shown on the product page. In this case, we add a day to the estimated date. Some courier partners and Sellers do not work on Sundays and this is factored in to the delivery dates.
What is the estimated delivery time?
We generally procure and ship the items as soon as possible. Estimated delivery time depends on the following factors:
- Product's availability with the seller
- Time to prepare the master piece
- The destination to which you want the order shipped to
- Location of the artists
- Workload of the Artists in case of customized orders
- Intricacy of the work
Why is the CoD option not offered?
Kala Central is a small start up. As we grow we will have this facility for sure.
Does Kala Central deliver internationally?
We do deliver items internationally. You will be able to make your purchases on our site from anywhere in the world with valid credit/debit cards.
How can one reach Kala Central?
Do call us (+91-9611070022) or mail (firstname.lastname@example.org) us. We will get back to you as soon as possible.